Privacy Policy

Introduction

quantaprox AG ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

As the data controller, we are responsible for ensuring that your personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Austrian data protection legislation.

Data We Collect

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically through your use of our services.

Information You Provide

• Contact information (name, email address, phone number)
• Professional information (company name, job title, industry)
• Communication content (messages, enquiries, feedback)
• Service preferences and requirements

Information We Collect Automatically

• Website usage data (pages visited, time spent, navigation patterns)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies
• Referral sources and marketing campaign effectiveness

How We Use Your Information

We use your personal data for various legitimate business purposes. The specific use of your data depends on how you interact with our services and the legal basis for processing.

Service Provision

• Providing anti-aging technology analysis and comparison services
• Responding to your enquiries and communications
• Delivering reports and consultation services
• Processing service requests and managing client relationships

Business Operations

• Improving our website and services
• Conducting market research and analysis
• Managing our business operations and administration
• Ensuring security and preventing fraud

Marketing and Communications

• Sending service updates and important notifications
• Providing relevant information about our services
• Marketing communications (with your consent)
• Personalising your experience on our website

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary for providing our services
• Legitimate Interests: Business operations, security, and service improvement
• Consent: Marketing communications and certain cookies
• Legal Obligations: Compliance with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following circumstances:

• With service providers who assist in our business operations
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transfers or reorganisation

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Our data retention periods are based on the nature of the information and the purpose for which it was collected.

• Contact information: Retained whilst you remain a client and for 3 years afterwards
• Service records: Retained for 7 years for business and legal purposes
• Website analytics: Typically retained for 26 months
• Marketing data: Retained until you withdraw consent

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

We primarily process your data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Incident response procedures

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable laws.